Shipping Policy
SHIPPING POLICY
We all know that shipping times are being delayed at the moment, but iBayDirect is not experiencing this level of hardship because of the platform we’ve built and superior suppliers we work with. While there will be a temporary increase in price, it will only be marginal. The increase in price is variable per product.
A few important things to know:
- AliExpress suppliers are NOTORIOUS for a lack of transparency. Many emails incriminate suppliers that lie about inventory, shipping times, and pricing to win your business. Because it's only one or two units at a time, they do not care if they keep your business. Return conditions make it not worth your time.
We would never do that to you. At iBayDirect, we put our customers first and take pride in making our customers satisfied.
- Many suppliers do not have access to alternative private methods of shipping that we have, they need to work with public mail systems (ePackets). This gives them no control over delays in public transportation methods.
iBayDirect's solution: All shipments to the US will be shipped via cargo ships (by boat). All orders to the EU will be shipped via train.
- Our increase in delay and/or price will be lower than any competitors in the market. Freight shipping vs commercial airlines is not an option that many others have.
While iBayDirect will remain healthy, many of our competitors will have 60+ day shipping times. You will not!
iBayDirect Estimated Shipping:
Our Competitors Suppliers’ Estimated Shipping: (E-Packet Shipping)
NOTE: Please understand that these delays are only temporary due to COVID-19. We still have faster shipping times, more transparency, and better support than ever! If you are not 100% satisfied with your order, we will gladly refund the money-back guaranteed! Email info@ibaydirect.com with any questions or concerns, regarding your order.